Plot No. 42, ground floor , khamla road, Nagpur Maharashtra - 440025 ecomansin@gmail.com

Refund, Cancellation, and Return Policy

Refund and Cancellation Policy

 

At ANSIN E-COMMERCE, we strive to ensure our customers are completely satisfied with our products. However, if you are not satisfied with your purchase, we offer the following refund and cancellation policies:

 

1. Order Cancellation:

   - Customers may cancel their orders within 24 hours of placing the order for a full refund.

   - To cancel an order, please contact our customer service team at [customer service email/phone number] with your order details.

   - Orders cannot be cancelled once they have been shipped.

 

2. Refunds:

   - Refund requests must be made within 7 days of receiving the product.

   - To request a refund, please contact our customer service team dattatrayrk@gmail.com or 

9405010033 with your order number and reason for the refund.

   - Refunds will be processed within 10 business days after receiving the returned product in it's original condition and refund will be process in original source account or payment method. .

   - Shipping and handling fees are non-refundable.

 

Return Policy

 

If you need to return a product, please follow the steps below:

 

1. Eligibility for Returns:

   - Products must be returned within 7 days of receipt.

   - Products must be in their original packaging and condition.

   - Perishable items cannot be returned unless they arrive damaged or spoiled.

 

2. Return Process:

   - Contact our customer service team at dattatrayrk@gmail.com or 9405010033 to initiate the return process.

   - Pack the item securely in its original packaging and include a copy of the receipt or proof of purchase.

   - Send the return via a trackable courier service to our office address:

 

ANSIN E-COMMERCE
KBP COLLEGE ROAD, PANDHARPUR, SOLAPUR, 413304
dattatrayrk@gmail.com 

9405010033

 

3. Return Shipping:

   - Customers are responsible for return shipping costs.

   - We recommend using a trackable shipping method to ensure your return is received.

 

Mode of refund will be from account transfer

Damaged or Defective Products

 

If you receive a damaged or defective product, please contact us immediately at [customer service email/phone number] with your order number and a description of the issue. We will arrange for a replacement or refund as quickly as possible.

 

Thank you for choosing ANSIN E-COMMERCE. We appreciate your business and are committed to providing you with the best products and service