Refund, Cancellation, and Return Policy
Refund and Cancellation Policy
At ANSIN E-COMMERCE, we strive to ensure our customers are completely satisfied with our products. However, if you are not satisfied with your purchase, we offer the following refund and cancellation policies:
1. Order Cancellation:
- Customers may cancel their orders within 24 hours of placing the order for a full refund.
- To cancel an order, please contact our customer service team at [customer service email/phone number] with your order details.
- Orders cannot be cancelled once they have been shipped.
2. Refunds:
- Refund requests must be made within 7 days of receiving the product.
- To request a refund, please contact our customer service team dattatrayrk@gmail.com or
9405010033 with your order number and reason for the refund.
- Refunds will be processed within 10 business days after receiving the returned product in it's original condition and refund will be process in original source account or payment method. .
- Shipping and handling fees are non-refundable.
Return Policy
If you need to return a product, please follow the steps below:
1. Eligibility for Returns:
- Products must be returned within 7 days of receipt.
- Products must be in their original packaging and condition.
- Perishable items cannot be returned unless they arrive damaged or spoiled.
2. Return Process:
- Contact our customer service team at dattatrayrk@gmail.com or 9405010033 to initiate the return process.
- Pack the item securely in its original packaging and include a copy of the receipt or proof of purchase.
- Send the return via a trackable courier service to our office address:
ANSIN E-COMMERCE
KBP COLLEGE ROAD, PANDHARPUR, SOLAPUR, 413304
dattatrayrk@gmail.com
9405010033
3. Return Shipping:
- Customers are responsible for return shipping costs.
- We recommend using a trackable shipping method to ensure your return is received.
Mode of refund will be from account transfer
Damaged or Defective Products
If you receive a damaged or defective product, please contact us immediately at [customer service email/phone number] with your order number and a description of the issue. We will arrange for a replacement or refund as quickly as possible.
Thank you for choosing ANSIN E-COMMERCE. We appreciate your business and are committed to providing you with the best products and service